About Tech-Net

TECH-NET Professional is an elite performance network where independent service facility members have a common goal of being world-class automotive service facilities. The TECH-NET Professional program provides superior customer service by combining high-quality CARQUEST Auto Parts, skilled automotive technicians and innovative consumer marketing programs. Click the links below to learn more:
TECH-NET Professional Mission Statement
TECH-NET Professional is committed to serving you, our customer, with professional automotive repair at a reasonable cost with qualified technicians. We use quality CARQUEST Auto Parts, guaranteed coast to coast. We stand on sound business principles and uphold high ethical standards. Our goal is to make your automotive repair experience friendly and successful.

Reason to Use

TECH-NET is What You've Always Wished Auto Repair Would Be:
 

REASON No. 1

Rapid, accurate diagnosis and repair

We do it faster and better. Our staff of specially trained technicians supports our national computer database of more than 600,000 repair records.

 

REASON No. 2

Affordable alternate transportation

If you need a car while yours is in our shop, we can arrange an Enterprise rental at our low rate.

 

REASON No. 3

Convenience

There's no need to wait around while we work on your car. We call you when the repairs are done.

 

REASON No. 4

Nationwide CARQUEST parts guarantee

If a CARQUEST part should fail during the manufacturer's warranty period more than 25 miles from a TECH-NET facility, the nearest CARQUEST Auto Parts Store or TECH-NET Service Center will replace it.

 

REASON No. 5

Commitment

We are fully committed to a service-oriented code of ethics and the employment of ASE-certified technicians.

Right to Repair

Did you know?

  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

 

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality CARQUEST Auto Parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles
 

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?

 

Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts such as CARQUEST Auto Parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.

 

What do I have to do to keep my car or truck's warranty in effect?

 

Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.

 

My car is a leased vehicle. Am I responsible for maintenance?

 

Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.

 

What parts should be replaced and at what intervals should these services be performed?

 

Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.

 

What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?

 

The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.

 

How does the quality of aftermarket parts compare with original equipment parts?

 

Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Aftermarket parts supplied by CARQUEST meet or exceed manufacturers' specifications.

 

If I do have a warranty-related problem with a dealership, what rights do I have?

 

If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.

 

Code of Ethics

As a member of the TECH-NET Professional program we agree to: 

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.
  • Offer customers a price estimate for work to be performed.
  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.
  • Make every effort to keep the customer informed about appointments and completion deadlines.
  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
  • Furnish or post copies of any warranties covering parts or service. Use quality CARQUEST Auto Parts, guaranteed coast to coast.
  • Provide and honor CARQUEST manufacturer warranties.
  • Exercise reasonable care for the customer's property while it is being serviced.
  • Make every effort to fix the customer's vehicle right the "first time".
  • Maintain a system for fair settlement of customer's complaints.
  • Cooperate with established consumer complaint mediation activities.
  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.
Hours & Location
Monday8:00AM-5:30PM
Tuesday8:00AM-5:30PM
Wednesday8:00AM-5:30PM
Thursday8:00AM-5:30PM
Friday8:00AM-5:30PM
SaturdayClosed
SundayClosed
 

  • Accepted here:
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Personal Checks
  • Amenities:
  • After Hours Vehicle Drop Off
  • Free Shuttle Service
  • Wifi
  • Certifications/Affiliations:
  • Tech-Net
  • ASE
  • Wix
  • Mobile
  • ASA
  • Be Car Care Aware
  • Better Business Bureau